Booking deposits

Clients pay part of the price by card to confirm.

On the Pro plan, with card payments connected, open Bookings → Services, tap a service and enter a Deposit (up to its price).

1. The client picks a time and fills in their details, then taps Continue to pay.
2. They pay on Stripe's secure page; the money goes to your own Stripe account.
3. Their booking is confirmed, and you get the usual booking email, inbox item and calendar event, with the deposit shown.

While they pay, the time is held for them for 30 minutes. If they don't pay, it's released for others.

Refunds

• The client cancels online within your cancellation window: the deposit is refunded automatically.
• You cancel the booking: the deposit is always refunded.
• A no-show, or a cancellation after the window: you keep it. You can still refund it in your Stripe Dashboard.

Tip: Say what happens to deposits in your no-show policy, so clients know before they book.